Messy workflows to smooth systems

Your Business, running well, without you holding it all together.

Hi! I’m Yana - Operations consultant, systems builder, and the person teams call when things get messy.

I help you untangle the day-to-day, so your business runs with less chasing, less guesswork, and less reliance on you. I don’t start with a favourite tool or a one-size-fits-all framework. I start with the core of your business, your team, and how work really gets done.

Then I build what fits.

Your business lives in your head, three random apps and group chats

Sounds familiar?

You answer the same questions from your team or clients every single week

You know you
"should automate things", but have no idea where to start.

You are the bottleneck,
and you're tired

You don't need more hustle. You need a business that runs on clear systems, not on you remembering everything. That's where I come in.

Testimonials

ABOUT

ORGANISED. HONEST. A LITTLE OBSESSED WITH SYSTEMS.

For 15+ years I've been the one keeping complex things running. Film sets as a 1st AD. Events. And most recently, operations for one of biggest villa management companies with 100+ villas and 170+ staff.

What I learned: chaos is rarely a people problem. It's a systems problem. When the processes are clear, the team relaxes, clients feel it, and the owner finally gets to breathe.

Now I bring that to small businesses, fully online. I love the things most people avoid: organising, documenting, building workflows and finding where appropriate tools can quietly take work off your plate.

Work with me

OPs Clarity Session

For the business owner who knows something's off but can't see what.

90 minutes where we map how your business actually runs right now, find the leaks, and walk away with a clear action plan. No fluff, just what to fix first.

Systems Set Up

For the business ready to stop running on sticky notes and memory.

I design and build your tailored operating system: workflows, SOPs, tasks and client management, and smart automations (AI Included), using the tools that fit your business. Done with you, handed over with training, so your team actually uses it.

Ongoing OPs Support

For the founder who wants a right hand in operations, without hiring full-time. Monthly support to keep your systems clean, add new automations, document processes and handle the OPs things that keep slipping.

Have Questions? Let's Talk

Not sure which option fits, or need something custom? Let's have an 20-minute chat.
If I'm not the right person, I'll tell you.
No pressure, no sales pitch. Just clarity for both of us.

You didn't start a business to drown in admin. You started it to do the work you love.
Let's build the systems that give you that back.